eBook
How to be a good Customer Advisor
The book “How to Be a Good Customer Advisor” by Nina Anna Hofstetter is a practical guide for excelling in customer service roles. It covers essential skills like active listening, empathy, effective communication, and problem-solving. The book delves into building trust with customers, personalizing interactions, managing time efficiently, and handling challenging situations with professionalism. It also emphasizes continuous self-improvement, stress management, and the importance of self-care. Ideal for customer service professionals, this guide provides actionable strategies to create positive customer experiences, foster loyalty, and grow both personally and professionally.
Author:
Nina Anna Hofstetter
Number of pages:
23
Year of publication:
2025
Average reading time:
00
11,99 €
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